How do I send my package back ?
If you would like to return your product, please contact the customer support by e-mail at email@example.com.
They will give you the address where you can send your return.
Please note that articles with engravings cannot be returned, as these are personalized especially for you and there is no right of withdrawal. If you have any questions, please contact the customer support by e-mail at firstname.lastname@example.org.
Important Notice: The return costs are at the expense of the customer, these will be deducted from the credit amount, if the package arrives according to the customer support, these costs will be refunded. For damaged or faulty products, the return is free.
The following customer cancellation and returns rights do not apply to orders which have been personalised or customised to suit the needs of a specific customer.