FAQ - Frequently Asked Question

6) Refunds & Discounts


How quickly will I get a refund?


We normally refund the money within 14 working days once we have received the returned item. We apologize for any inconvenience if the process takes any longer than this. Please ensure you have provided the correct data in your return form to help us speed up the process.

Dealer Discount

Can I get a discount if I am a dealer/shop owner?


 No, we no longer offer dealer discounts. We apologize for this inconvenience.

Bulk Discount

Can I have a discount on bulk orders?


 In most cases, we do not offer bulk discounts. However, we may offer discounts on orders over $2238.31 (€2000). Please contact our customer support team at info@gusti-leather.com


How do we deal with VAT?

Our online selection is exclusively for private individuals. We do not sell to commercial clients.

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