How do I return my package?
If you would like to return your product, please contact the customer support by e-mail at firstname.lastname@example.org.
They will give you the address where you can send your return.
Please note that articles with engravings cannot be returned, as these are personalized especially for you and there is no right of withdrawal. If you have any questions, please contact the customer support by e-mail at email@example.com
Important Notice: The return costs are at the expense of the customer but will be refunded. Returns are free for damaged or faulty products.
The following customer cancellation and returns rights do not apply to orders which have been personalised or customised to suit the needs of a specific customer.